Terms & Conditions

Terms & Conditions

Payment details

Buying from Wine Revolution you are deemed to have read and agreed to the following terms and conditions:


The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or by any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Hong Kong Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.



The Company Incoterms are payment before delivery unless otherwise specified. All prices are net prices and payable on receipt of invoice before delivery. Cash or Personal Cheque are unaccepted. Bank Transfer is acceptable methods of payment. In the event of non payment or partial payment of an account within the specified terms, the Company reserves the right to cancel the order and charge a cancellation fee of up to 20% of the outstanding amount, or actual losses incurred by the Company as a result of cancellation if greater than 20%. We reserve the right to utilise any monies held on account or otherwise received from or on behalf of the customer to discharge any such cancellation fees. We shall be entitled to sell any wine which is held or stored on behalf of a customer to settle outstanding invoices (whether on account of cancellation fees or otherwise). The Company will account to the customer for any cash balance held after settling all outstanding invoices. All goods remain the property of Wine Revolution until paid for in full.


Order confimration

An order confirmation is a document that states our commitment to sell goods to the buyer at specified prices and terms. We use it to declare the value of the trade when, for any reason, we are not yet in physical possession of the goods. An order confirmation is not a recorded commercial invoice; it is simply a confirmed purchase order where both parties agree on the product details. We consider an order confirmation binding agreement although the price and quantity may change in advance of the final sale invoice.



The notification of defects has to be made immediately after the receipt of the goods. Wine Revolution  adheres strictly to a condition code regarding all wines. In the case of most older wines, the colour should be deemed acceptable. In the event that wines are corked or out of condition for consumption, it will be at the discretion of the Company that replacements be made available, without obligation. We are fastidious with regard to provenance and storage conditions, so problems of this nature rarely occur.



Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, nor which could have been reasonably foreseen, which causes the termination of an agreement or contract entered into. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.



Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.



The Company reserves the right to change these conditions from time to time as it sees fit. 

These terms and conditions form part of the Agreement between the Client and us. The client's undertaking of a booking or Agreement indicates understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

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